1. Introduction

Sipchem InnoVent SA ("we," "us," "our") values your privacy and is committed to protecting your personal information. This Data Privacy Policy outlines how we collect, use, store, and share your personal data when you use our services, visit our website, or interact with us in any other way. By using our services or accessing our website, you agree to the terms outlined in this policy.

2. Information We Collect

We collect various types of information to provide you with our services, improve user experience, and comply with legal obligations. This includes:

a. Personal Information:

• Name, email address, phone number, billing information, and other contact details.
• Information provided during account creation, registration, filling in the contact forms or purchase of services.

b. Non-Personal Information:

• IP address, browser type, device information, and data on website usage (cookies, analytics, etc.).

3. How We Use Your Information

We use your data for the following purposes:

• Service Provision: To deliver, manage, and personalize our services to you.
• Communication: To send you important notices, updates, or promotional information.
• Security: To detect and prevent fraud, unauthorized access, and ensure data security.
• Legal Compliance: To comply with laws, regulations, and contractual obligations.
• Analytics: To improve our website, products, and services based on user behavior.

4. Data Sharing and Disclosure

We do not sell your personal information. However, we may share your data with trusted third parties under the following conditions:

• Service Providers: To third-party vendors who assist in providing services such as payment processing, customer support, or data storage.
• Legal Obligations: When required to comply with a legal obligation, law enforcement request, or court order.
• Business Transfers: If our company undergoes a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

5. Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law. Once data is no longer needed, we securely delete or anonymize it.

6. Your Rights

You have the following rights regarding your personal information:

• Access: The right to request access to the personal data we hold about you.
• Correction: The right to request corrections to any inaccurate or incomplete data.
• Erasure: The right to request deletion of your personal information, subject to legal limitations.
• Restriction of Processing: The right to request limited processing of your data.
• Data Portability: The right to receive your data in a machine-readable format.
• Withdraw Consent: If processing is based on consent, you may withdraw consent at any time.

To exercise these rights, please contact us at info@sipcheminnovent.com.

7. Security

We take data security seriously and implement appropriate physical, technical, and organizational measures to protect your personal data from unauthorized access, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your user experience and gather information about how you use our site. You can manage your cookie preferences through your browser settings.

9. International Data Transfers

If your data is transferred outside of your country of residence, we will ensure that appropriate safeguards are in place, in accordance with applicable data protection laws (e.g., the EU Standard Contractual Clauses).

10. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website with the "Effective Date" updated.

11. Contact Us

If you have any questions, concerns, or complaints regarding this policy or how we handle your personal data, please contact us at: